Once your order has been dispatched you will receive an email confirming goods have been sent together with a Courier tracking number to allow you to track your order on-line.


If we have a query with the items on your order, or if there is an issue with your payment method, an email will be sent requesting that you contact us at a convenient time. Therefore, please ensure you have provided up-to-date telephone & email details. The order will be held until we have made contact with to you.


 

PLEASE NOTE: Deliveries are not made on National holidays or Bank holidays. We do not offer a weekend delivery option. Also, we cannot stipulate a time of day for the delivery. 

Although we have chosen the best carriers in the industry, a small percentage of late deliveries will be inevitable with any courier. And this is marked so during busy and holiday periods such as Christmas. Because we rely on third parties to dispatch your orders we cannot make any guarantees as to the reliability and accuracy of their service. We make every effort to deliver your purchases on time, but shall not be liable for any delays caused. Whilst we endeavour to deliver all items within the time scale given, we cannot be held liable for any delays and/or loss caused by a delay.